FAQ's
Yes, all prices include VAT at the legal rate in force.
You can pay your orders through MBWay, ATM, bank transfer or credit card.
Shipping costs are automatically calculated during check-out and vary depending on the size and weight of the order, as well as the destination address. Orders worth more than €70.00, and whose delivery address is located in mainland Portugal, enjoy free shipping.
Under normal circumstances, an order takes up to 48 hours to be delivered in mainland Portugal, around 5 working days in Europe and between 5 and 7 days in the rest of the world.
If you detect anything abnormal in the transport packaging upon receipt of your order - humidity, visible or audible damage, perforation of the package, differences in finishing between the various volumes, etc. the order, any abnormal situation and notify Dom Vinho customer service as soon as possible. We will promptly expedite the collection and analysis of the order or damaged items, as well as their replacement.
According to the characteristics of the order and its destination address, the order may be sent through the services of CTT or other express transport companies.